Showing posts with label blue cross blue shield of michigan. Show all posts
Showing posts with label blue cross blue shield of michigan. Show all posts

Thursday, May 13, 2010

Stressed by reality!

Yesterday started out to be a good day ,
went up to my booth and feathered and fluffed...
and fluffed some more.
Stopped at a couple antique stores on the way home,
not a care in the world ...
UNTIL
I got home and opened the mail.

In it was an overdraft notice from my bank and
I have not been overdrawn in many ,many YEARS!

INSTANT STRESS for sure!

It seems that my new health insurance company took out
several hundred dollars
and they were not supposed to take out anything.
I have been mailing in our payments.
So I had to make *the phone call*.

I told the nice gentleman on the phone what had
happened and I also told him I never even enrolled for
the automatic payment because we send our
payments in the mail.

{something hinky going on here}

SO he kindly "dis-enrolled" me.
HOW can he dis-enrollme when I never enrolled??
At any rate, he said it was
definitely their mistake ...imagine that! I wish I had
gotten that on tape because from previous experience
these things never end that easily.

He assured me that this would not happen again
because after all I am now dis-enrolled.

"Can you please put that money back in my bank account?"

"Oh no ma'am , we can't do that!"

They can yank it out in a matter of seconds, but
for some reason they can't get it back in there.
Refund check supposedly coming in the mail.
"So are you going to pay the $25 overdraft fee too?"

He kindly told me to submit my bank statement
showing the transaction and they will pay it.
Wow...I was shocked. I really expected him to say
*we can't do that*

Now I just hope and pray that it all ends this easily...

{thank God we had it in savings to transfer over,
but it was not a fun thing to come home to}

Hope you have a wonderful day. We are supposed to get storms here again! UGH!